While the companies take on little risk employing drivers who provide their own cars and insurance and accrue no benefits, in interviews drivers said they faced property loss, injury, and worse when they placed their lives in the hands of Ubers and Lyftsalgorithms. "And not only that, but that car was a brand new car for me. You get these cars to the location, they're waiting for you and once inside the vehicle it's much easier for them to force the individual out of the car. Lyft didnt comment on why passengers dont have to upload profile pictures and are allowed to use alias names and anonymous payment methods. . "Issues that affect the safety of drivers are very concerning to us. By the end of 2021, the city was on pace to set a new record for carjackings by upwards of 44%. Lyft and Uber drivers are much more vulnerable than other carjacking victims, said Eric Piza, an associate professor at John Jay College of Criminal Justice. The day after the carjacking, a company representative named Bob called to say Lyft was investigating her account for a potential violation of its community guidelines and terms of service. An Uber driver died two days after being shot in the head during a carjacking outside of Chicago. Security footage obtained by the local station shows the four suspects, wearing hoods over their heads, approach his four-door Ford car. Uber continues to implement new processes and technology to identify and prevent user fraud. He said he felt something right off the bat.. President Joe Biden has ordered the release of up to 1 million barrels of oil per day in an effort to control energy prices. To get on the platform, riders just need an email address and phone numberboth of which can be spoofed through fake email accounts, free SMS services, and burner phones. He was convicted of fatally stabbing a woman during a carjacking at a mall in Tallahassee in . The crime took place around 2:30 a.m. Tuesday in the 3700-block of Douglas Avenue. He cant even tie his shoes, Sheryl said, verging on tears. The driver's son said he is glad his father was not injured. Chicago is on pace for 1,960 carjackings in 2022, according to data compiled by Wirepoints, blowing through the 1,848 record set just last year. On one recent day, Brian La Fountain, a Chicago Uber driver, was waiting at a stop light on the city's Near West Side when, suddenly, three young men armed with guns jumped in front of his SUV, he told NBC 5. They paid by credit card at the restaurant, though the credit card was in a man's name that is different than the name signed on the bill. 2023 CBS Broadcasting Inc. All Rights Reserved. Uber also donated $25,000 to a Crimestoppers fund in Chicago to combat carjackings there. The offender then fired a shot, striking the victim in the neck before fleeing in a waiting Honda SUV, police said. Sheryl said she had no idea they needed separate insurance for that. The driver said police told him his car was totaled. "I'm just really thankful he was able to get out of it without any injuries.". It ended with him in critical condition suffering from six bullet wounds. The safety of the Lyft community is our highest priority and we take decisions of this nature extremely seriously, Bob wrote to Norman in a follow-up email, which was provided to The Markup. After being carjacked, ride-hail drivers lives can be turned upside down as they try to heal from injuries and recover their cars. We continuously invest in new products and policies to help protect drivers, and are exploring ways to expand the use of our safety features to help prevent these incidents from happening and support drivers if they do, said Ashley Adams, a Lyft spokesperson. CHICAGO (WLS) -- Rideshare companies are taking action to help not only make their drivers feel safer but actually make them safer while working. Working for an Algorithm and And Lyft has a lot of holes in the system.. The hoodlum shot Schelstraete even after he coughed up his money and phone, according to CBS 2. He was attacked by two passengers, one of whom put a gun to his head before the ride started and demanded he leave the car. Uber and Lyft didnt respond to requests to provide data on the number of carjackings involving their drivers. When asked about the phantom profiles, Chicago Police Chief of Detectives Brendan Deenihan told the I-Team, "We're extremely concerned. The drivers insurance provider didnt respond to a request for comment. During the attack, he was shot in the head and face. The drivers insurance company said that because he was driving for Lyft, his insurance doesnt cover anythingnot his vehicle, cellphone, other items he had in his car, like expensive high-speed phone chargers, or loss of wages. 7:01 pm. Uber says it " continues to implement new processes and technology to identify and prevent user fraud.". The victim has no criminal history. When Uber Eats delivery driver Mohammad Anwar was killed last week in a deadly carjacking attempt by two teenage girls, a family lost a beloved husband, father and grandfather as well as their. sean: up next, kennedy. CHICAGO (WLS) -- Chicago police are looking for a suspect after an Uber driver was shot and killed on the city's West Side. But after he was carjacked in February by two men with an assault rifle who stole his 2021 silver Honda Accord, according to an incident report from the Atlanta Police Department, he said he changed his habits. We are saddened. Its now been nearly 10 months since the incident, and the Crosses still dont have a car or any type of income. Updated: Feb 26, 2023 / 06:25 PM CST. Norman said she was out late driving because her husband was sick in the hospital and she figured they could use the extra money. There have been 352 carjackings in Chicago this year, according to the police, and some of these robbers are repeat offenders. Neither company responded to allegations that they failed to help the drivers we spoke to after they were carjacked. The stolen vehicles are then used to commit more robberies on the street, officials said. Chicago police said on Jan. 20, a rideshare driver was carjacked in front of Willis Tower. "And while they are making the transaction I had to remind them, 'Look, the sign's right here: no snacking,'" Sanchez said. This carjacking happened about an hour and 20 minutes before another carjacking where a stun gun was also used on a rideshare driver in the 3500 block of West Ohio Street in Humboldt Park. Drivers want to see a real first names and want rideshare companies to require a state ID or license picture to be uploaded as a rider picture, instead of the ability to use a blank avatar. A total of 744 carjackings have been reported since the beginning of the year in Chicago, according to police data. And in many cases the incidents left them without their personal vehicleswhich oftentimes can be their primary source of income. every once in a while a trial comes along. He has been an Uber driver for five years, and nothing like this has ever happened. In June, Lyft followed Ubers lead and also stopped allowing new passenger accounts to use untraceable payment methods without additional identification. That would be the second highest Chicago total since 2001 and once again, roughly triple 2019's total. Always keep the doors locked while driving and your phone on and close to you so you can make a fast call to 911. Drivers have long complained about what they call phantom profiles, which are riders, like NBA, who dont use their real names or profile pictures. Investigations, Dara Kerr A fourth person was said to have driven that vehicle away from the scene. When you remove the ability for potential offenders to remain anonymous, that will often have a crime reduction effect, said Piza, the John Jay professor. Authorities said Mohammad Anwar, 66, an Uber Eats driver, died at the hands of two teenage girls who investigators said used a stun gun on him in Washington. The drivers have little say in who they pick up or where they go, and theyre urged by in-app bonuses and incentives to work long days, often into the night. He's upset.". He had visible gunshot wounds to his right arm, shoulder, and face. I was lucky. Uber said it has pioneered several safety features for drivers, including an emergency button that enables them to call or text 911. Copyright 2023 WLS-TV. Get browser notifications for breaking news, live events, and exclusive reporting. As a result, dispatch said that they were going to hang up. "I don't think a few hundred or a few thousand dollars is worth anyone's life - and at least mine or my father's life for sure," he said. "I thought, 'Why don't I take a yellow cab?'" The entire ride was $25, including tip, and . "I'm actually like, scared at night right now because I don't even know, are they going to come to my house. Driver's Son: "Right now, he's OK. You wouldnt believe how many fake names we see almost everyday, the petition reads. One was wearing a gold hoodie, the other was in a black hoodie; both had on face masks. J.B. Pritzker has signed a collection of bills aimed to combat carjackings and vehicle thefts. The victim was sitting inside his black 2020 Range Rover when four male suspects approached and displayed handguns. Its like the Old Westits wild.. Two days later, when Norman looked at her Lyft app, it was overlaid with a message that said, Your account has been permanently deactivated. And at least 1,700 rideshare drivers agree with him, signing a petition asking Uber and Lyft to prohibit use of fake names. Starting Friday, Uber said it is strengthening its verification process to validate the identity of riders using the app. The 46-year-old rideshare driver fought back when a passenger tried to carjack him on the city's West Side. For comparison, other metro areas with a high number of gig worker carjackings that weve been able to confirm are Atlanta with nine and Cleveland with 12. They demanded he exit the vehicle before taking off in the SUV, police said. He had just delivered, was walking to his car, and two males appeared," the driver's son said. CHICAGO (WLS) -- Rideshare. Chicago Police said there were a total of four carjackings that took place in about three and a half hours in three different police districts Tuesday night. As they grieved, the emotional family of Javier Ramos pleaded for help to find his killer. Before approaching La Fountain's vehicle, the three suspects exited a black SUV, possibly a Kia Soul, according to Chicago police. Sanchez said its crucial that Uber and Lyft do whatever it takes to deter criminals from using the apps. "This could have been anyone's brother, anyone's son, anyone's father, anyone's cousin," Hortencia Ramos said. Indiana resident Joe Schelstraete, 38, was working in Cicero, Illinois Monday evening when he picked up four armed men who used the Uber app to hail him, according to Fox 32. Fearing the worst - he instantly complied. And he even came across one driver wearing a bulletproof vestits the only way he feels safe working now, the driver told Sanchez. "And he looked at me and turned around and got confrontational and I looked at him like, I am not taking this. "And that's when his girlfriend went ballistic.". Neither Lyft nor Uber responded to questions about whether passengers who already have accounts with anonymous payment methods have to retroactively upload an ID. CHICAGO - At least five people were carjacked and robbed in a span of two hours. Next, the Lyft app showed their destination as a short, four-minute ride awaythe second red flag. No one has been charged in his carjacking. CHICAGO (CBS) -- An Uber driver is speaking out after a gun was put to his head while on the job. (Erin Kenney) Article Two girls ages 13 and 15 have been charged with felony murder after D.C. police said their attempt to carjack a food delivery driver outside Nationals Park on Tuesday. I dont know how to pay my bills. ", 1 hospitalized after fire in West Town, CFD says, Jupiter and Venus appear to 'kiss' in the sky, Belvidere Jeep assembly plant shut down indefinitely. The Cook County Sheriff's Office said Roth's car was found in the 1900 block of South Christiana Avenue, not too far from where he picked up the suspects. Its sad it had to happen," he said. 64% of carjacking victims are men. The Uber driver's son said once his father picked the men up in his black Toyota Highlander, he was attacked with a stun gun a block into the ride. "I don't know what happened, when I turn back I see all my glass and everything broke because of the bullets," he said. Through interviews with drivers and family members, police reports, and local news articles, The Markup found Uber and Lyft drivers from Boston to Nashville to Sioux Falls, S.D., whove been victims of carjackings or attempted carjackings. All Rights Reserved. The two passengers then took off with his car, which has not been recovered. "And I'm not on unemployment because I am tossed off of that, because of the pandemic all my other industries are down.". He was lured in through the app, Sanchez, the Chicago driver organizer, said about Schelstraete. The companies apps make it fairly simple for people to create fake accounts with fake names and, oftentimes, use untraceable payment methods, like a gift card. Sanchez said he's in talks with Lyft and his own insurance company to get his wheels replaced. Two teenage girls are facing felony murder charges after carjacking an Uber Eats vehicle with the driver inside and then crashing it . But what about those phantom profiles? The driver's son belongs to several rideshare groups, and said he always fears what the next message will say from his fellow rideshare drivers. I was lucky," said La Fountain, the victim of a carjacking early Thursday. "I'm scared because we don't know who this passenger is," said Brandon Franklin, a rideshare driver who signed the petition. while driving off he threatened to shoot them but they hit him with whatever they had and yelled at him to get out. His car was found crashed into a nearby garage with the airbags deployed. First published on July 17, 2022 / 5:47 PM. 7:00 pm. A screenshot of the interactive chart, with a redirect to themarkup.org/carjackings, Sources: Driver interviews, police reports, and news articles. But Norman stayed where she was. The Crosses car was totaled, and even though they had insurance, it didnt cover the incident because it happened during a Lyft ride. Morrows Honda was recovered but had about $10,000 in damage, and he had to pay the $1,000 insurance deductible. First published on August 31, 2021 / 6:19 PM. Recently Won Cases (Actual Dates and Cases) February 2023 By Friday, police had found and charged the male offender. Vargas concluded that most carjackings are likely done by adults with economic motivations. This year - at the current run rate based on public CPD data through October 26 - is set to end with 1,807 carjackings. We asked Uber about that. Anwar, who was hanging onto the vehicle, was fatally injured when the girls crashed, according to cops. She was left battered and bruised, and her 2015 silver Chevy was stolen. The son of the victim of the Sawyer Avenue carjacking said he also works for Uber. She added that the company has assisted law enforcement in several carjacking arrests, including two incidents in Chicago. Ubers Page said drivers are free to install their own cameras, so long as they comply with local law. The suspects in these cases have yet to be found. In April, Uber announced that new accounts using a prepaid card, gift card, or Venmo would also need to upload a valid ID. Three of the carjackings happened within a few miles of each other on the West and Near Northwest sides there was a third in the 2600 block of North Mozart Street in Logan Square. Mohammad Anwar, a Pakistani immigrant and Uber Eats driver was killed in Washington, D.C., in March, after two girls with an electric stun gun approached him while he was parked and then allegedly tried to carjack him. Chicago police said on Jan. 20, a rideshare driver was carjacked in front of Willis Tower. His son spoke to us, under the condition we conceal his identity for the interview. As for NBA, Lyft spokesperson Adams said it let Norman know that we had taken action, but Norman said she never heard from Lyft again about whether hed been deactivated. Cynthia Norman, of Cleveland, was injured in an attempted carjacking while driving for Lyft. Starting Friday, Uber is strengthening its verification process to validate the identity of riders using the app as an extra safeguard measure to protect its drivers. By now, the driver was on the phone with 911. Like God forbid, but I'm scared of that," he said. Now Chicago Police. The crime took place around 2:30 a.m. Tuesday in the 3700-block of Douglas Avenue, investigators said. Chicago Mayor Lori Lightfoot's failure to advance to a runoff election Tuesday represents an astonishing fall from power four years after she was ushered into City Hall with a promise of reform. Copyright 2023 WLS-TV. Gig workers guards are down in a way that normal drivers wouldnt be because they have strangers getting in and out of their cars, said Greening, the lawyer. ", "Safety is fundamental to Lyft, and we are working with law enforcement to help keep drivers safe. These companies have blood on their hands.. "Uber was so common and so convenient," he said. There's a cluster on the West Side, a smaller amount on the South Side, and few more all over the city. Uber said it was saddened to hear about the senseless act of violence that took the life of Mr. Schelstraete. July 17, 2022 / 5:47 PM The victim was standing on Chestnut Street at approximately 10:20 p.m. with his girlfriend when man approached and demanded the keys to his vehicle, according to law enforcement. All Rights Reserved. https://themarkup.org/working-for-an-algorithm/2021/07/22/uber-and-lyft-drivers-are-being-carjacked-at-alarming-rates, devised their own workarounds to try and stay safe, high-cost surge pricing and drops in available rides, another Cleveland woman who drove for Lyft, donated $25,000 to a Crimestoppers fund in Chicago, AttributionNonCommercialNo Derivatives Creative Commons. No one has been charged in his case. That's more than triple when compared to the same time last year. "I just got to do whatever they say. Shed been driving with a gun. Known as Javy to friends, his family said the entrepreneur was trying to better himself, especially after recovering from a brain aneurysm he had a few years ago. Uber didnt respond to a request for comment on his case. The effects of carjacking can last for a long time, even when authorities are able to recover the car. I just cant trust no one, period, Norman said. Carjackings are skyrocketing in Chicago this year, with more than 750 incidents recorded through early July, and as WGN-TV reported earlier this summer, an increasing number of perpetrators are. In both cases, a rideshare driver was tased by two male suspects in the back seat of his vehicle, Chicago police said. One of them got in the back seat and shot the father of three in the head, the station said. RELATED | Carjacking safety tips: What to do if you're approached by a carjacker, "Every single person Javy came in contact with knew the kind of father that he was," Ramos said. Nor have suspects been identified in Normans case. Families of killed drivers have done the same for funeral arrangements. For drivers its a different story. Please enter valid email address to continue. By clicking Sign Up, I confirmthat I have read and agreeto the Privacy Policy and Terms of Service. "It, its sad. Carjackings can also happen to rideshare drivers while passengers are in the car. In both cases, the women were reportedly beaten and the carjackers were able to make off with their cars, cellphones, and wallets. Norman is just one of at least 124 ride-hail and delivery drivers whove been carjacked in the U.S. over the last year and a half, according to an analysis by The Markup. Uber Uberan. "They went on a rampage. Maybe it's all good.'". Someone has to do something," he said. The ABC 7 data team found a sharp increase in rideshare drivers being victimized in Chicago. It seems like a couple steps could be taken that would solve a lot of problems, Greening said. The 15-year-old suspect could be charged as an adult, but that would increase the burden of proof on prosecutors, the report said. Some [drivers] got in the media, some didnt. In a similar incident, less than a half hour earlier, a 29-year-old man was carjacked at approximately 1:44 a.m. in River North, authorities said. Chicago police recorded 279 carjackings between November 1 and December 15 this year. Joe Schelstraete, 38, was working Monday evening when he received . "And then he started doing it in the face.". Rideshare drivers are calling for changes to popular platforms in response to a dramatic increase in carjackings in Chicago and the surrounding area. RELATED | Lyft driver attacked, carjacked in Englewood after telling couple not to vape in his car. Ubers Page said its optional for riders to upload profile photos, and that for payment methods, not everyone has access to a bank account or a credit card. Neither company responded to requests for comment on why they dont require valid IDs. Last Wednesday, 56-year-actor and Lyft driver. "Two or three days ago, someone had sent me a picture in the group - a guy's face was busted open," he said. Uber says it has sent . "He got in the seat behind me and started punching me from behind, right in the chest," Sanchez said. We've received your submission. All Rights Reserved. But recently, prices have soared for the services. That case is ongoing. He said the photos dont have to be shared with drivers, but rather the companies could temporarily keep them in their databases in case anything happens during a ride. You do background checks on us. 'One of them put a gun against my head': Uber driver recounts terrifying carjacking incident. Those drivers were demanding more safeguards be put in place. But when he got to his destination in the 4700 block of South Lotus in Stickney Township, that's when things went south. Lyft says it encourages all riders to upload a photo and that drivers can view the rider's name and rating before choosing to accept a ride. She had a license for the gun, according to the police report on the incident. While The Markup has tracked more than 100 carjackings of ride-hail drivers over the past year and a half, including three this month in Atlanta, Cleveland, and Key West, this number is far from comprehensive. The group hijacks a vehicle, often an. And New Yorkers like Mr. Wiltshire have noticed. On the night she picked up NBA, she had a handgun stashed under the armrest of her center console. Not all drivers report the incidents either. While the company still allows for alias names, Uber spokesperson Page said it no longer lets riders set up new accounts or change their names using numbers, emojis, or symbols. At the time of one of these incidents in San Francisco, DoorDash CEO Tony Xu said in a statement that he was appalled and relieved that the children are safe. Xu said the company was in contact with the driver and had worked with law enforcement. Give today. These additional verification requirements can act as a deterrent to those who are trying to use the app to cause harm, Uber said in a blog post. They must use a government issued ID, go through background checks, and have their name and a photo of themselves in the app. CHICAGO (WLS) -- A Lyft driver said he was attacked and carjacked by his passengers after telling them they could not vape or snack in his vehicle. It just crushes me., Page, the Uber spokesperson, said, Regarding the drivers you referred to that lost their lives, weve reached out to all of their families to offer our condolences and support., Adams of Lyft said, We are heartbroken by these tragic incidents and have attempted to reach out to these drivers families to offer our support. Some of them have bullet holes in their cars, some dont, Sanchez said. We are working with law enforcement on their investigation.". SEE ALSO | Lyft driver shot in chest during attempted carjacking in West Garfield Park. The number would represent an over sixfold. A probable cause statement obtained by The Markup said a Lyft light was affixed to the front dash and a bullet casing was next to Newmans body. He is raising moneyto replace the items he lost. Sanchez gave chase on foot. The Uber driver, understandably, was very shaken up Tuesday and could not do an interview with us. The driver was stunned in his torso. He said victimized in Chicago this year Feb 26, 2023 / 06:25 PM CST pace. Local station shows the four suspects, wearing hoods over their heads, approach his four-door Ford car ] in... Last year report on the West Side are likely done by adults with motivations! Also donated $ 25,000 to a dramatic increase in carjackings in Chicago this year, according to cops showed... The interview idea they needed separate insurance for that girlfriend went ballistic... 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