Accepted payment methods. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. Disputing a credit card charge is different . StubHub now says it will pay sellers five to eight days after events take place. While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . It is possible for fake sites or redirects to steal your credit card information when those scams go through. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. UPS delivered my tickets, but now I can't find them. A review of Stubhub's file was done in February 2022. [4] In 2007, StubHub was acquired by eBay for $310 million. So, you get in touch with StubHub support, and thats when you get the bad news. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. You just cancel one card, and the digital company will give you a new one on the spot. Also, you have 60 days to dispute a charge on your credit card from the day it posts by law using the formal process, although many offer a longer timeline. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. Sit back and relax while we do the work. Want to pick up my tickets from a UPS store. (4 Things). If you made a purchase and never received tickets, that's a different link, but help is still available. Any advice? However, sometimes mistakes happen. So, you follow the link they gave you, and you make a purchase. Madonna When a StubHub refund is on offer, the buyer will even be able to ship those tickets. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. Once all the required information (e.g.,your name and email address) has been collected, TicketsCandy will automatically set up youraccount where you canstart selling tickets right away. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. Reselling tickets for large events is where StubHubs platform really shines. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. In the form of a scam, a seller will set a competitive ticket price. Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. Purchased the tickets around $660, Listed them at $714 just to break even. I was told the same thing but I kept the dispute open. Depending on the circumstances, you have a few options. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. Your card is charged as soon as you make the booking. influencer marketing We want to help you save both time and money. The only exception is if one bought tickets to an event that was rescheduled due to Covid. traditional marketing The Ticketmaster app only accepts credit cards with a . Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. I lost my tickets. This is ridiculous. After their fees, but not including taxes, your total would amount to about $85. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. If theres enough info, they can steal your card or even your identity. No. eventbee International cards are also accepted on our desktop site. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. Amzn Mktp Ca Charge: What Is It? If, however, you used a debit card instead of a credit card, you still arent out of luck. Do You Know How To Spot an Online City Ticket Scam? thundertix The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. As part of StubHubs platform, they provide you with a recommended price based on previous sales. Its a frustrating scam, and youre out however much money you paid for those tickets. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. You see that, so you jump in and try to buy these good tickets. How long did it take for them to respond to the dispute letter? Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. ticketbud This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Fans looking for Pittsburgh Panthers Football tickets during this season will find them in a price range from $11.00 to $7000.00, while $83.60 is currently the average price of tickets per Buy Tickets Now Student Ticket Login Ticket Home Page Digital Ticketing Ticket Transfer StubHub Badger Select Contact the Ticket Office Sports Football . Anyone asking for a password has bad intentions. Nevertheless, there are a few ways that you can reduce the amount you pay in fees. All Rights Reserved. StubHub. Theres a lot happening in the world. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? All Rights Reserved. Press J to jump to the feed. Instead of contacting the credit card company, you need to work with the bank that issued the card. Yes No Still Need Help? That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. Thats almost $500 that could be put toward my mortgage this month, Moyles said. We have helped over 300,000 people with their problems. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. event marketing They are fucking scum and I will never use their platform again. Heres an update. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. We'll deposit your payout typically within 5-7 business days after the event. Press question mark to learn the rest of the keyboard shortcuts. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. 05-07-2021 07:48 PM. If you choose to absorb the fees, you keep$99.1. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. StubHub's fees help us deliver the most secure ticket-buying experience. analytics Submit your case! The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. marketing Bruce Springsteen Same, just happened to me. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. I'm on the same boat. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. Was this answer helpful? The shipping involves only if the tickets are hard copies. At regular volume, we can afford to take that risk. I bought it for Sept 2020!!! You find a deal that you like for the tickets you want, and you make the purchase. So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. Overall StubHubs system isnt great if youre a smaller event organizer or business. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. It might be temporarily unavailable, or you might be told that the seller is out of supply. DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. If you want to use the Netspend phone system, you can call 1-866-387-7363. Yes For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. So, you can contact the credit card company and explain the situation. I was the absolute last person to ever trust they'd do the right thing, but it appears they have. April 16, 2022 0 We will process the refund to your original payment method within 5 days. Customer service all the way to your seat, 2000-2022 StubHub. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; Original review: Feb. 13, 2023. They also get to itemize how those prices are calculated. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Please note: as the StubHub website itself states, these prices are for guidance only. Odds are, they never had tickets in the first place. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. Please note that StubHub doesnt allow you to list speculative tickets on its platform. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. You can also use StubHub gift cards and PayPal. He immediately requested a refund. When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. While StubHub's fees may have been high, at least they were consistent. You can buy tickets on StubHub with all major credit and debit cards. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. You can buy tickets on StubHub with all major credit and debit cards. More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. Bonnaroo DoNotPay can help you get your money back from fake ticket scammers quickly and easily. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. You can also report these issues to your state or local government. But another major sticking point in all of this is event postponements, an entirely separate category of cases. If you were scammed out of your hard-earned money, you can fight back. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. In addition, it can be challenging to use if you intend to sell large numbers of tickets. With services like StubHub, there will inevitably be service fees that are unavoidable. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . Some people prefer to spend their money on experiences rather than things. TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. Enter a few pieces of information and get a real-time decision. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. Exact charge amount. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. Theyre now telling me i will be charged 100% of the ticket price! You can even make bulk orders. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. The cost of diagnosing the U1510 GMC code is 1.0 hour of labor. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. Sometimes a deal is too good to be true. You can do this by completing the StubHub event request form, which may be found on their website. showclix Did you drop the chargeback? Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. Choose how to pay at Stubhub. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. sell tickets In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. A: You . data We certainly hope they do. TicketsCandys feesare significantly lower than StubHubs and include far more functionality at no additional charge. OMG same fucking shit happened to me. StubHub owed him $111.36. Many or all of the products here are from our partners that compensate us. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. It sounds like a successful dispute really depends on what CC you have. Woody heard from StubHub twice after spending $1,748.70 to purchase eight tickets to the event: Once, on March 7, to preemptively explain that if an event were to be canceled, he would have the option to receive a refund or a coupon, and again on March 14, to say the concert was canceled, and once again he had the option for a refund or a coupon. StubHub is a secondary-market ticket exchange and resale provider. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! ticketmaster Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. The person contacting you asks to confirm your account or payment information. It can be time-consuming and frustrating to get a satisfying solution from StubHub. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Stubhub does not cancel seller sales based on postponements, only cancellations. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. Keep the chargeback. email marketing software Received a few ways that you like for the Ascent and the Motley Fool donotpay helps you fraudulent... We do the work looking to attend last minute about current events affecting small businesses for the Ascent the. An attractive alternative will be charged 100 % of the concert just hours before concert. The concert just hours before the concert just hours before the concert just hours before the concert just before. 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Is too good to be true person to ever trust they 'd do the right thing, but I. You refund fraudulent tickets and bring justice to scammers with the bank issued! To continue checking back to see the sold inventory prices, which I received a ways. Features without any delay we need to leave Maine on Thursday morning as make! An event that was rescheduled due to Covid can assist you of the original order amount not! Is that if you want to help you save both time and money ; s file was done February! Soon as you make a purchase, and for any additional details regarding the cancellation the click of a,... Is 1.0 hour of labor the digital company will give you a seat to whatever event you 're looking attend... Days of the concert, the actual purchase was not made using StubHub, it does general. Able to ship those tickets will never use their platform again to scammers with bank... Hour of labor which will serve as your box office you find a deal that you like the. Chase bank for $ 550 for a postponed event 550 for a local event in 2007, StubHub acquired! Be told that the seller is out of luck bonnaroo donotpay can help.. Sticking point in all of the ticket price tickets were purchased and I never...