Im able to dress nicer now than Ive been able to since a red light runner hit me, blew out the bottom 1/3 of my spine, ended my career and marriage several years ago. She would put $10 in the envelope for my trouble. But I lost a lot of time. My experience with Mercari as a seller, NO GOOD! I ended up blocking him but his items show up on my feed. While Mercaris commissions arent out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers. She received them and said they were used shoes, which was clearly stated. Contact Mercari and they will cancel for you and not ding your account. This is a big problem, for the system did so before I could look at my purchase and rate it myself. Ebay does have a 15% fee and they do offer good protection for the saller. Wtf? Even now this message comes to a close I feel stupid for even have written it as I already know itll fall upon deaf ears if any human ears at all as the world has switched over to these Ai and automated responses to avoid personal accountability, compassion or remorse, placing the blame once again on its users. I gave him a discount on an original UK pressing of kind of blue and sent him the item. I also took 4 additional photos time stamped minutes before packaging the ring. I am left with no time to give a real review after discovering Ive been sold mislabeled inaccurate products. There are no multi-quantity listings. I made a purchase and was sent the wrong item, I notified the seller the day it arrived (delivery +1), she told me the item I bought was sold to someone else and she could give me a partial return, I guess. Its June 25th! Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). so what happens to the money for shipping if the seller over charges the buyer ? I cannot begin to count the number of times I have been sold Sterling silver items that are clearly marked with a 925 stamp that are completely fake How I know this is because I TEST ABSOLUTELY EVERY SINGLE PIECE OF SILVER OR GOLD THAT I PURCHASE, ALWAYS without exception Whether its sheet metal,findings and wire from a mill that I trust, fancy new jewelry from Jared, estate items in an online auction, antiques from a reputable dealer, or a pretty necklace from a mom in Arkansas cleaning out her jewelry box. I'm getting mixed results from Mercari's FAQs about shipping times. To ensure everyone that uses Mercari is protected, Mercari's Purchasing Protection will be activated for the purchase automatically. Caution: Always meet in a public place with plenty of people around. Ive lost a lot of weight in the last few years and have come to hate jeans with all the stretch in them. It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. You can ship items for Mercari using a variety of box sizes, depending on the items you are shipping. If you want to offer a lower price and still keep a profit margin, best way is to chose buyer paid shipping. I sure hope you got your issues with Mercari straightened out and you did get your money back!! Whether I get my money back will be anyones guess but such is Mercari. People also dont read descriptions at all it seems. Now Mercari has my money and I have to wait around and chase Mercari to get my money back. And you will only attract cheap customers who are usually garbage. With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. Both Mercari and Poshmark are popular apps for buying and selling a variety of items, including clothing, shoes, electronics, home decor, and more. Low and behold this scammer immediately opens a return claim saying the main stone has a bend in it. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! Ive never been scammed. When an order is placed on Mercari, it will usually be delivered within 4-14 business days, depending on what items were ordered and where they need to be shipped. Mercari Prepaid labels ship to all 50 states, including the District of Columbia. The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. I need a little profit to buy more items to offer for sale. Create an account to follow your favorite communities and start taking part in conversations. they say they now actually want the full social, but the system only accepts 4 #s. now im being asked what device im doin all this on. Will NEVER bother with this site again-Be warned! Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. But thats part of running a business. In addition to having your purchases shipped to you via national carriers, in select geographies you also have the option to buy certain items locally via our Mercari Local service. Thank you for your input! Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. I guarantee that any woman who sells jewelry has worn at least some of it themselves. Lisa Unless you screenshot your screen every transaction you wont have proof! Psychology Infographic : A MUST READ BEFORE YOU GIVE BIRTH! There is no customer support, NO buyer protection. I appreciate it!I shall send the seller one final message and give them 24 hours to reply before doing it. But I must say, after reading all of these comments below, that I am probably going to close my Mercari account. Express shipping is faster and can typically deliver your item within 12 business days, but is usually more expensive. Because of the ability to low-ball Sellers, similar to eBay, they say they limit the offers to I think 20% of your asking price. If a buyer has a problem with their purchase, they can contact Mercari to request a refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I found this to be impossible, as you can only review a few days after receiving the product and its a process that still is uncomplete to this day. I hope she do cause once she do. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. I couldnt believe it but it was a lesson learned about selling on mercari. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. I wasnt able to drive to the post office, thats 35 minutes from my house. First, ensure that you meet the requirements for free shipping. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. They offer dispute resolution, tracking of order status and shipping, payments between parties, and a rating system of their members so you can know if the buyer or seller is in good standing. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. i have read some negative on them as well and i am getting no real traffic there with my product. However, if the buyer doesnt rate the seller within three days, Mercaris system will trigger payment anyway. Clever error or software glitch? Our team works hard to make sure shipping is as fast and easy as possible. Found one on mercari; decent price. Your shipping cost is not refunded. They sided with her. Thanks to Mercari, Im finally able to go back to all cotton Levis, which have always fit me like no other jeans that Ive tried. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. So, why on earth would I ever reach out to you for anything, ever again? I got crickets as a response. If youre selling more expensive items, consider Amazon, eBay and Poshmark. Its happened to me a few times bad sellers get you a cancellation. Stupid seller cancelled my purchase without notice. If you buy a defective item you are screwed. Overall, shipping costs depend on many factors, so it is best to contact a shipping company and get an estimate before you make any final decisions. You have entered an incorrect email address! It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. Additionally, all items are insured up to $200 so youre covered in the event of loss or damage. Sellers do not get their money until you get your item and rate them. I specified a hairline crack in the listing with pictures. If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. I wish you all the best. My seller just replied to my 3 messages and said she shipped it. But I lost a huge amount of money for several items on eBay when I was a seller there, customers did not return the item and PayPal refunded their money and I never got my items back, one of the customers was a scammer, I lost $400 and really wanted the items back, why dont they check to see if its been returned before they refund the money? 'In honor of imnotlegolas for starting this subreddit. No one would help me and transfer it in another way. No, they are not. I sent copies of the emails, pictures of the item I bought and what I received (essentially a non working item that is junk) and repeatedly asked for a refund. She then claimed it was garbage and cussed me. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. I highly doubt it would be damaged. Funnily enough the seller responded about an hour ago and attached a tracking number to the post, but it's a label from like 6 days ago and the tracking says the post office doesn't have the item. If your order hasn't arrived after 7 days, you can request a refund from the Order Status page. I tried to fix it and they told me they cant do anything about it. Sometimes a seller forgets to update the tracking when they confirm shipment. . Ive almost given up and just deleted this message it will likely Fall Out of the irritation of having to write it review it and rewrite all the mistakes made by autocorrect Ive only become extremely irritated and now hostile which is exactly why other people just dont even bother they just delete the app and never look back. By: Author Olin Wade (Remodel or Move Stuff). It happens constantly. This is a joke!! Mercari then approved the return and I contacted them to find out what was going on. Also see our guide to selling based on the type of product. I asked, before I purchased, if I could see more pictures for the seller only had two pictures. As mercari is engaged in interstate commerce, I shall see about filing a complaint with ICC and/or FTC. Lets boycott them. No one to contact to explained. Thanks. Some of these service fees are charged to our users. Once shipped, the seller confirms the shipment. I got my $$$ back after a few days. All Mercari labels come with tracking to help provide you and the seller peace of mind while your order is in transit. Compared to Poshmark and EBay, Mercari is by far the best! So I did what I thought was right and blocked him on my end! I too am not liking what i am seeing here on Mecari . Comments below, that i am getting no real traffic there with my product Mercaris system trigger... 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